MAIN BEACH

Furnishings – Your apartment is furnished with high-quality items for the comfort of all our guests. We kindly ask that you refrain from sitting on the furnishings while wearing wet swimwear or using towels! Fees may be incurred should professional cleaners be necessary as a consequence.

Apartment Supplies – Complimentary starter pack including detergent, soap, toilet paper, garbage bags & laundry powder. There are supermarkets and convenience stores all within a short drive of your apartment if you would like any additional supplies!

Housekeeping – This apartment has been cleaned prior to your arrival and will be cleaned upon your departure. If you require a mid-stay clean, please contact our office with 24hrs notice. Please note charges apply.

Dishwasher – This apartment features a dishwasher for your convenience. Please be sure to read the manual if you are unsure. Online manuals are also very useful.

Blinds & Windows – Please take care when operating blinds and curtains. It is recommended you open all blinds and curtains before opening any doors or windows to prevent possible damage.

Free to Air TV – If you cannot access free to air television in the living room, please contact the office between 9am – 5pm and one of our friendly staff will assist you.

No Smoking or Vaping – There is a strict ‘No Smoking Policy’ in place in all Gold Coast Luxury Resorts apartments. Any evidence of smoking in the apartment will result in extra cleaning charges, as per your lease agreement.

Keys – For the security of all guests staying within the resort, you are required to use your security fobs to gain access to all resort facilities and after hours building access. Your fobs also allow you to activate the carpark and lifts. Please notify us immediately if your keys become lost or stolen. Charges apply for all replacement keys.  In the event of a lockout please call the emergency number.  An on the spot call out fee applies of up to $200 cash outside of office hours.

Fire Alarm – This resort is equipped with a certified fire alarm system for your safety. This system is linked to the Queensland Fire & Rescue Department in case of an emergency. Please be aware that all apartments are fitted with sensitive smoke detectors that are easily activated. False alarms and fire department call outs are expensive, so please take care while cooking in your apartment. A fine of approximately $1000 can be imposed. Please make sure exhaust fans are in use and balcony doors left open while cooking.

Security – For your safety please ensure that all doors including those to the balcony are locked upon leaving your apartment.